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Constant training of our personnel so that they meet customer’s expectations and exceed it.
Our goal is to exceed the quality expectations of our customers. This commitment starts with top management and extends through the entire organization. It is achieved through innovation, technical excellence, and continuous improvement. Our Quality Policy is defined and strongly driven by the following management principles and behaviors:
* Build a mutually profitable relationship with our clients, ensuring their long-term success, through the understanding of their needs and the needs of theirs clients as well.
* Achieve our commitments for quality, cost, and schedule.
* Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.
* Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and
customer surveys.
* Develop staff competencies, creativity, empowerment, and accountability through appropriate development programs and show strong
management involvement and commitment.
LEAF FAÇADE LLC strives to be the best provider of inspection services in the industry. Through the use of these guiding principles, everyone in LEAF FAÇADE LLC is accountable for fully satisfying our clients by meeting or exceeding their needs and expectations with best-in-class solutions and services. The company believes that its market expects a continually improving service. We aim to continually improve the service we provide to meet our client's requirements and to produce finished work that we can justifiably be proud of. Our goal is 100% customer satisfaction 100% of the time.